No delivery of promised good incorrect suspension

I requested a ADSL and phone line be installed by Telkom. Someone called me and explained the package to me. I was paying R799 for a 10 meg line plus 50GB data and 2 sims with data and 2 voice sims plus a DSTV explorer. My line was installed I received everything except the DSTV explorer which I m still waiting for this happened in July. I was then billed for a DSTV installation for R1499. My line then was suspended because of this amount. I called in queried it and my line was then unlocked. I was then billed R192 for each line including sims. I then a month later received an additional bill for R2032.00. I am yet to receive my explorer and I dont see why I was charged for reconnection if it was due to them incorrectly billing me for an installation I never received. I would like Telkom to credit me the reactivation fees and the R1499 for the installation which i have had to pay for to unlock my line. I would also like the DSTV explorer I was promised they also registered the line to the wrong address.