NO DELIVERY OF ORDER, MANAGER SUPP**** WRONG NAME

I have logged a call to move my service from one address to another. Over a month later and it is still not done !!! I have called numerous times and keep getting told the same thing , that it will take 21 days! Today I am told that my new address was not even captured on the system. Yesterday I spoke to an apparent \ Gavin"";his name is Given Shabangu . <br> <br> This is unacceptable.... I want my service moved ...NOW!!!!"""