No Delivery of LTE WiFi Router

0n 30 Oct.'15 I received a call from a Cape Town number telling that one of my data contracts is up for renewal & can offer me a 20+20gig for R100/month more. I explained that I was on my way to the airport to fly to CT & would be back on 10 Nov.'15 & requested that he call me then to confirm which he did & we agreed to all terms & conditions & I was told that the package would be delivered to my work address in 10 days. I then said that I would be in CT from 18 Dec.'15~11 Jan.'16. We agreed that the package would then be sent to reach me after 11 Jan.'16 when I am back in Durban as I had to personally sign for the goods & produce a copy of my id. While in Cape Town in December, I even received a call from a lady confirming that the goods will be sent as discussed & I said no problem. I am still waiting for the goods. I went online & sent an e-mail to Telkom asking someone to please contact me regarding this matter & still awaiting a reply. Can someone please advise what I must do. I can be contacted on *** - Tony Burgess