No delivery of LTE uncapped service - Upon call back price increased

<p>Status as at 11 October 2016 - Application was done on 11 February 2016 - A FULL 8 MONTHS.<br />Still no feedback or delivery of this service. Since my first complaint the following has happened. After the response above, no-one contacted me. So I deciced to send a mail to Hazel above, as she indicated, if I needed to contact them.<br />I sent a mail to them on the given address, but I have received no feedback.<br />I then received a call on 1 August 2016, telling me that they were following up on all social media complaints, and wanted to find out if my problem has been resolved. I responded that it has not, and he promised me that someone will phone me the next day to confirm all my details, and that it was indeed myself that app**** succesfully for this product, and not someone else.... I receibed no call - no surprise.<br />I sent a mail to Telkom 'Contact us' on 16 September 2016. I received a mail back requesting me to provide details, which I did on the same day. Since then I received no feedback. I sent another mail on 20 September to the same address, but once again I am being ignored.<br />I did a check on the Telkom LTE website and tried to apply again, to see if this could reslove my problem by maybe landing on the top of the list, but got a message that I have allready app****, and can not apply again. I also noticed that all the spots has been taken up.<br />I sent yet another mail this morning, 11 Octover 2016 to the Telkom 'Contact us' mail, received aknowledgement of my mail, and now we wil see......<br />I have never encountered this level of incompetence in a company the size of Telkom, and can not believe that they can not deliver what they advertise and promise.</p> <p>It gets better on 25 October 2016;-) <br />Received a call from Telkom on 25 October 2016, number ********** , Nmfonzu (or something like that). She asked me if I app**** for the Telkom uncapped deal, I responded yes. She says OK I must just be informed all calls are recorded. So she says the cost is R799, so I respond NO, the cost is R599 as I was one of the first 50 customers to apply and I have their confirmation E-mail to prove it. No, she says, since I app**** there have been so many new customers the price is now R799.<br />Then she says OK, just hold on, as she can see nobody ever followed up on my application. Here's some hope. I listen to Telkom music for 4 minutes, no lies. She comes back and says no, the Price is now R799. So I try and ask her, but why do you advertise first 50 applications at R599, next 50 at R699 and next 50 at R799 - and I was number 15, got an E-mail to say I have been successful at R599, and that someone will contact me to finalise the deal. NOW you tell me, 8 months later that 'sorry for you', the cost is R799.<br />So I calmly say no thanks, then I will not be interested, and before I could say'Telkom looses yet another customer' she bangs the phone down in my ear. Not even a 'sorry or a good bye...'<br />I am fairly certain that there has to be some legal recourse, as I entered a online 'Bid' and was succesful. Anyway, don't think I want to support them anyway.</p>