rS
rebecca S
1 reviews | Active since May 2011
13 Feb 2016, 21:14
no delivery of lte internet after 2 months
ordered lte from telkom. Took the money out of my account. Didnt receive the lte for 2 months. said the system crashed and they lost all detils of all clients. They would phone me that day. Never phoned me, have emailed 3 times. No response from anyone! Am desperate. Totally unacceptable.<br>
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Telkom's replyOfficial
13 Feb 2016, 21:59Hello sarchi,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM200423.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM200423.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply13 Feb 2016, 21:59
Official
Hello sarchi,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM200423.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM200423.
Kind Regards
Gadija
Telkom Social Media Team