MV
Marco V
1 reviews | Active since Jul 2011
26 Feb 2015, 10:44
No delivery of \free"Explora after upgrade"""
Free Explora and Wifi offered when upgrading to 50G package. No Explora received and cannot get any feedback other than \ we are investigating"from Telkom. This has been going on for a month without any resolution in sight. For a Telecommunications company"
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Telkom's replyOfficial
26 Feb 2015, 11:33Hello mdvcpt,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Back Office Team for assistance. Feedback will follow. Ref: SM92190
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Back Office Team for assistance. Feedback will follow. Ref: SM92190
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply26 Feb 2015, 11:33
Official
Hello mdvcpt,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Back Office Team for assistance. Feedback will follow. Ref: SM92190
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this matter to our Back Office Team for assistance. Feedback will follow. Ref: SM92190
Kind Regards
Tebogo Nash
Telkom Social Media