EH
Elona H
1 reviews | Active since Dec 2009
10 Jul 2015, 19:20
No delivery of Explora DSTV decoder since April
Waited ALL of today and many other days previously for a delivery, everyone passes the buck, been three months back and forth. They send texts saying delivery will be today and nothing happens. Today's text says \we don't know how to apologise to you anymore"How about deliver what I have paid for? It's July and still no decoder and no sim cards. They use courier IT who keep sending parcel back to Telkom"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Jul 2015, 19:32Hello Mrs H,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124669.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124669.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Telkom's reply10 Jul 2015, 19:32
Official
Hello Mrs H,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124669.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM124669.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media