no delivery of device

After many complains telkom still not deliver. They have no clue what customer service is. I have to go in every time . Ive paid the so called r188 a week and half back already and firstly the device was suppose to be here in a weeks time, when i went in to find out they said they did not receive payment after i took proof of payment to them and they made a copy and scan . I had to take it in for a second time, poor service, they promised me the device would be here monday or tuesday, guess what still not here. Where is your business etiquette going to, oh sorry there is none. Wonder what excuse will be next. <br>