no delivery from Telkom

i have been trying for months to get my ADSL line fixed. you call the call centre and you get no help.<br> i have told them what the problem is as per what there technicians have told me and they still do not fix the problem. i have been given a SIM card which should be linked to my ADSL account and that does not work. <br> the response to calls log is ******* and the re service is i have been on hold for 47 minutes today and still holding.