nT
nomthandazo T
1 reviews | Active since Oct 2015
26 Oct 2015, 16:50
no delivery for over 10days
I placed an order on the telkom website for a i phone 6 10 days ago<br> I was told delivery within one week of debit order going off.<br> The money was taken off from my account, but no delivery <br> <br> I tried calling the useless call center on 10213 but have been waiting for over 2 hours without getting through to anyone that can assist.<br> <br> Telkom please up your GAME!!!
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Telkom's replyOfficial
26 Oct 2015, 20:23Hello M.Tshabalala,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161214.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161214.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply26 Oct 2015, 20:23
Official
Hello M.Tshabalala,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161214.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161214.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media