JS
Johan S
1 reviews | Active since May 2011
06 Nov 2015, 10:41
No delivery, feedback and worst call centre
I have placed an online order for Futurehood LTE more than two weeks ago. I'm currently on hold again at the call centre, whom I've had to repeatedly call to follow up on my order. I was assured I would get quick service after the debit order cleared (which it did a week ago) and still have had no feedback. I've been on hold at the call centre for more than 30 minutes now, and have been transferred 4 times. I'm currently right back where I started.
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Telkom's replyOfficial
06 Nov 2015, 10:50Hello Johan Sc,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165001
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165001
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply06 Nov 2015, 10:50
Official
Hello Johan Sc,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165001
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM165001
Kind Regards
Zulfah
Telkom Social Media Team