No Delivery and now a reschedule by 11 days!

sigh...<br> <br> Telkom were supposed to install my adsl line on Friday 2 Oct. The time that they said they were coming was between 07:30 and 16:00, which is completely frustrating, because you have to sit at home the whole day. Anyway, my wife took leave and they never showed up. <br> <br> After waiting on the phone today for almost 40 minutes to find out what happened, the lady who helped me informed me that my installation has been rescheduled to the 13th. I was not informed at all, no sms, no emails, nothing. So my wife spent the entire day at home for nothing. And now they're delaying the installation with 11 days. 1 day I can understand.. even 2.. but 11?!<br> <br> I've already started paying for internet from my internet service provider, but cannot use it because of Telkom not showing up.<br> <br> ***