HB
Heini B
1 reviews | Active since Mar 2016
22 Mar 2016, 09:32
No delivery after 3 weeks
I subsribed to the Smartbroadband Uncapped Wireless internet service 3 weeks ago and was told it would be delivered 3 weeks ago and still no delivery. Made a complaint on HelloPeter before on this issue where an representative of telkom said I will be called with Ref number: SM213689 but have not been contacted by telkom in any way or form. It has been 3 weeks past delivery date, how can the service be so dissapointing.
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Telkom's replyOfficial
22 Mar 2016, 11:20Hello Heinivb,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM213689
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM213689
Regards
Luleka
Telkom Social Media Team
Telkom's reply22 Mar 2016, 11:20
Official
Hello Heinivb,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM213689
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM213689
Regards
Luleka
Telkom Social Media Team