MG
Mark G

1 reviews | Active since Jan 2014

01 Jul 2015, 17:28

No delivery after 3 weeks

Telkom seems to find it near impossible just to install a landline number....just a land line. I have ordered the line 3 weeks ago and i have seen 2 technicians that 1st said they cant get into the neighbours yard and never saw him again then came the 2nd one and just said sorry my line is not compatible and never saw him again. Then i received a call from a lady at telkoms head office that said they will send another tech today 1 july 2015 and no one phoned me and no one came to the house. My data contract has ended and now im sitting with no internet to do my work. Im guessing i must print a banner about your terrible service which im now considering.

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Replies (1)
Telkom
Telkom's reply01 Jul 2015, 19:51
Official
Hello Foopsters112,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM122258.

We apologise for any inconvenience caused.

Kind regards
Ilhaam
Telkom Social Media