OM
Olebogeng M
1 reviews | Active since Jun 2016
26 Mar 2018, 19:25
No delivery
Ordered a phone online through the telkom website over fIrst week of March. Received a call the very next day. Application was successful. R799 which is the amount I agreed to pay was debited a few days after the call. Today. The 26 March I still do not have a phone. Called in last week Friday and the stories I heard traumatized me. I need this issue sorted or my money returned.
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Replies (2)
Telkom's replyOfficial
18 Apr 2018, 10:30Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Your social media reference number:AI***
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply18 Apr 2018, 10:30
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Your social media reference number:AI***
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
23 May 2018, 11:29Hi Olebogeng ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply23 May 2018, 11:29
Official
Hi Olebogeng ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,