nM
nomsa M
1 reviews | Active since Mar 2015
13 Nov 2017, 12:47
no delivery
i took a cellphone contract on the 2 or 3 rd of November and up to date i have not received the cell phone and they have also debit my account - i called the call center and the consulted asked me to hold while she checks and i stayed on the phone for 30 mins and she never came back to me and i had to hang up - i am very disappointing and i am even thinking of cancelling the contract - my number is ********** 445
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Replies (2)nM
nomsa M's updateReviewer Update
14 Nov 2017, 10:53i am still waiting for my phone , perhaps i should cancel the contract
nM
nomsa M's update14 Nov 2017, 10:53
Reviewer Update
i am still waiting for my phone , perhaps i should cancel the contract
Telkom's replyOfficial
14 Nov 2017, 14:47Hi sasaomuhle,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Nov 2017, 14:47
Official
Hi sasaomuhle,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,