No delivery

<p>I telephonically placed an order for the Telkom May "Deal of the Month" on the 24th May. The operator promised it will take 5 to 7 working days to deliver, which is already unreasonable as many companies deliver the next day. If I went into the Telkom store, I would have walked out with the product in 15 minutes.</p> <p> </p> <p>The month’s fees were deducted from my bank account on 25 May and thus far there has been no delivery made – 3 weeks later.</p> <p> </p> <p>I have contacted Telkom 4 times (average hold time 1 hour) and each time I had the same response: “The order was successful, but has not been processed as yet, you should receive a weighbill number soon and the delivery should be made within 5 to 7 working days.” No references and no living up to promised call backs.</p> <p> </p> <p>My patients have been taken for a ride – how many other customers also get put on hold for 1 hour just to speak to a customer consultant to just be brushed off?</p> <p> </p> <p>Please urgently resolve the delivery.</p> <p> </p>