RL
Robby L
1 reviews | Active since Jul 2014
03 Feb 2016, 09:56
No Delivery
My first order to move my line back to my old address was in the beginning of December, then my order was allocated to the wrong address, then telkom just cancelled the order when i asked them to change it to the correct address. Made a new order 08 January, then the technician didn't pitch on the installation date. After that no feedback whatsoever.
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Telkom's replyOfficial
03 Feb 2016, 11:33Hello RobbyLanguage,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Our cable technicians have indicated that at present a cable fault exists and is directly proportional to the delay. We do apologise for the inconvenience. Once the issue is resolved, installation will then take place. We have not been issued with an ETA as yet.
SM189682
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Our cable technicians have indicated that at present a cable fault exists and is directly proportional to the delay. We do apologise for the inconvenience. Once the issue is resolved, installation will then take place. We have not been issued with an ETA as yet.
SM189682
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Feb 2016, 11:33
Official
Hello RobbyLanguage,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Our cable technicians have indicated that at present a cable fault exists and is directly proportional to the delay. We do apologise for the inconvenience. Once the issue is resolved, installation will then take place. We have not been issued with an ETA as yet.
SM189682
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Our cable technicians have indicated that at present a cable fault exists and is directly proportional to the delay. We do apologise for the inconvenience. Once the issue is resolved, installation will then take place. We have not been issued with an ETA as yet.
SM189682
Regards
Keagan
Telkom Social Media Team