KM
KATLEGO M
1 reviews | Active since Feb 2014
04 Nov 2015, 10:56
no delivery
this is my second complaint because i was told that i will be assisted but Telkom just left me in the dark as they're so quick to respond to our complaints on HelloPeter but do nothing to actually help.<br> in my first complaint i required a reference number that doesn't work, this show that as customers we are not valued and Telkom consultants will rather lie than actually help. i am approaching my second month waiting for a phone.
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Replies (1)Telkom's replyOfficial
04 Nov 2015, 11:49Hello kpzico2102,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
Telkom's reply04 Nov 2015, 11:49
Official
Hello kpzico2102,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
