No delivery.

I app**** for a telkom home telephone line a few days ago, they arranged to install my line on the 07th Oct 2015 from 07:30-16:30 I made special arrangements to stay home the whole day just to make sure they install on the requested date. they have since not installed my line..,. When I called them they said they cannot come out and will only be available 15 Oct. This is very unprofessional as I have made arrangements for this.<br> <br> Poor Poor Service. I need feedback on this asap.<br> Ref no:***