KN
Kuvashnee N
1 reviews | Active since Oct 2014
20 Jul 2015, 11:57
No delivery
I have had no delivery of my cellphone in 3 weeks. I then tried to contact Telkom with only responses such as we will escalate the complaint but no feedback. I have tried to cancel the contract with no responses however they still charge my account
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Replies (1)
Telkom's replyOfficial
20 Jul 2015, 13:00Hello Kuvashnee,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Sales Team.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM124404.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Sales Team.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM124404.
Regards
Frank
Social Media Team
Telkom's reply20 Jul 2015, 13:00
Official
Hello Kuvashnee,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Sales Team.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM124404.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Sales Team.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM124404.
Regards
Frank
Social Media Team