No debit taken and no notification given

<p>So my debit order usually goes off on the last day of each month for my telkom mobile contract, I don't get notifications on my phone for any bank transactions so I don't know which debits are taken or not but today I received an sms telling me that no payment was received for my telkom phone contract and if they do not receive payment within 2 days then my service would be suspended, what I would like to know is that why I was never notified of this prior to this sms? I get paid on the 28th of each month and today is the 14th so where am I now supposed to get R794 within 2 days to pay telkom? If they had notified me within 7 days of no payment being received I would've known to make the payment and I would've had the funds to do so as well but nobody from telkom bothers to call or sms to notify me? I have been with telkom for more than 3 years and I have never experienced this problem before so why now?</p>