No debit Order on my account since December 2017

Unhappy customer

I have app**** for a contact from your company in December last year at Mall of Africa, and the gentleman assisted me asked for my payslip, bank statement and proof of address which I have provided. But the he took he missed a digit of my account number , I only realised it after the 27th December 2017 when the debit order did not go off. I then contacted your office early January and I was informed that the account number was corrected and the debit order will go off on the 25th January 2018 .

Come the 25th January again not debit order I called your office again and asked to speak to the manager or supervisor they transfer the call to Moses, and I got the sms saying :

SubjectCase ********** 4 Good day, A request has been logged to reinstate debit order with effect from the 25/03/2018. Regards Naphtaly Ntai

Today is the 28th March 2018 and still not debit order,

I DON'T WANT TO BE BLACKLISTED BECAUSE OF YOUR *********** STAFF.

Regard Moten