No date supp**** on out of stock devices

Hi. I have been to 6 different Telkom stores looking to get a Huawei P8. I have app**** for the device 3 weeks ago and have not received anything. They were out of stock since last month and I was promised they will have stock by now but nothing. This week I asked them when they will get stock they tell me they don't know because head office sends whatever they have so they don't know and there's no way to find out. Now in this day and age how can you tell me you don't know and you can't find out??? Don't you care about your customers? Are you so arrogant? I've been chatting on Facebook to Telkom and after 3 weeks of apologies they tell me it would be easier for me to go apply in store and wait for stock. REALLY??? It's beyond pathetic. All I want is a Huawei P8. I just want to know when they will have stock. Not so difficult. Latest excuse was there's a problem at Huawei which is a bad excuse as Vodacom, MTN and cell c have stock. Get a structure where a client can know. They also tell me they can't order a phone for me. What ****pie is that ? Why can't they??? I'm beyond passed off !!!