No data speed Telkom

I pay for a 4MGH line and this is the pathetic speed i encounter

detailed image for this result can be found here: http://www.speedtest.net/my-result/i/ ********** 584

Test Date: 05 Jan 2018 16:26 Download: 0.75 Mbps Upload: 0.43 Mbps Ping: 860 ms Connection Type: Wi-Fi Server: Worcester External IP: 105.224.172.217 Internal IP: 10.0.0.8 Latitude: -34.0520 Longitude: 19.6052