NO DATA SERVICE FOR NEARLY A WEEK

We have had NO Wi-Fi connectivity now for nearly a week. This has impacted our Daily lives. We get told by Telkom that we will be contacted in 72 hours - this did not happen. A guy contacted me and said someone will call me in a further 72 hours - we are still waiting. I called their call centre this morning and Lerato told me that their systems were down so she could not assist me.

We need to cancel our Account as we have NO DATA and NO ASSISTANCE FROM TELKOM - this has affected our daily lives severely. We really though Telkom were the best but they actually aren't and do not care about CUSTOMER SERVICE - there is none!!!!