PF
Pieter F
1 reviews | Active since Oct 2017
02 Nov 2017, 13:38
No Data Network Available
While busy on a call, it cuts of with message " no network data available" After two attempts to 081180 the problem still persist. All they can say is, " remove sim card for 3 minutes and replace" please wake up. I upgraded three weeks ago, should never have done that, should have gone to a service provider with integrity.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
05 Nov 2017, 09:23Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details and as well as protecting your private information.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply05 Nov 2017, 09:23
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details and as well as protecting your private information.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
23 Nov 2017, 10:30Hi Pieter57,
Thank you for taking our call.
As per our telephone conversation, you advised the query is resolved.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Telkom's reply23 Nov 2017, 10:30
Official
Hi Pieter57,
Thank you for taking our call.
As per our telephone conversation, you advised the query is resolved.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,
PF
Pieter F's updateReviewer Update
23 Nov 2017, 11:48Although three week late, thank you for the call.
PF
Pieter F's update23 Nov 2017, 11:48
Reviewer Update
Although three week late, thank you for the call.