No data coverage

Item: Telkom
Rating: 1
Author: Ndyebo M

My data coverage has not been working for the past 3 months. I have called countless times with no solution for the problem. The most irritating thing about this is that they continue billing me for no service.

Helpful (0)

Replies (2)

Telkom's replyOfficial

26 Oct 2017, 11:34

HI ndyebo-mabzz-mabovula

Thank you for making contact with us and taking my call.

This response serves as confirmation that your query has been received and attended.

I have attempted contacting you again this morning with no success. May i please request to confirm if the ADSL service is operational as the previous ref 451CNK050817 indicates the service has been restored. The fault has also been noted that contact was made yesterday to confirm and the contact stated that the service is in fact operational. Please respond to this private message when possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply26 Oct 2017, 11:34

Official

HI ndyebo-mabzz-mabovula

Thank you for making contact with us and taking my call.

This response serves as confirmation that your query has been received and attended.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Ndyebo M's updateReviewer Update

26 Oct 2017, 17:08

Good day Keagen Thank you for contacting me this morning. I would like to confirm that the service has been restored and isnfunctional. Thank you for attending to the matter. Regards Ndyebo Mabovula

Ndyebo M's update26 Oct 2017, 17:08

Reviewer Update

Good day Keagen Thank you for contacting me this morning. I would like to confirm that the service has been restored and isnfunctional. Thank you for attending to the matter. Regards Ndyebo Mabovula

No data coverage

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