1 reviews | Active since Aug 2009

08 Mar 2016, 15:29

No data balance update

im getting gatvol with the service from telkom. I had a complaint about a week or 2 back about my data balance not updating after buying data online. Today, i bought data, and it happened again. Bought 250mb data, but it doesnt reflect on my balance. Last time i complained about 2 devices, only 1 was updated. Am i buying data or donating money to telkom????

0
Replies (1)
Telkom
Telkom's reply08 Mar 2016, 16:57
Official
Hello Boshielo,

Thank you for making contact with us and bringing
this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

***

Regards
Telkom Social Media Team

Best regards,