NO DATA AND OUT OF POCKET

OUT OF POCKET AND NO WIFI Wifi cell nr ***

Telkom suspended my data service for January 2024 even though a debit order went off my account and made 3 payments via my banking app: 09 January 2024 = R389 - paid via Capitec cellphone banking 09 January 2024 = R389 - paid via Capitec cellphone banking 13 January 2024 = R189 - paid via Capitec cellphone banking

My bank confirmed that Telkom received the money but Telkom is not reimbursing me or giving me answers.

A case was opened by the Service Consultant to review the charges but was shortly closed - I received an sms confirming it. Case Ref ***0. I have sent numerous emails to the agents who initially called me but have not received ANY ANSWER for weeks: *** Siphesihle Mdenene (S) - ***

I WANT MY MONEY BACK!!! I WANT MY CONTRACT CANCELLED!!!!