No data allocation for the month

<p>I'm a fully paid Telkom ADSL customer </p> <p>My service is being throttled and shows that I have used all my data for the month of December (40GB)!</p> <p>I have reported to telkom that I have not received my data allocation for December and I'm on day 3 of waiting for a solution! </p> <p>I have not used 40GB IN 3 days! </p> <p>Telkom I expect a solution fast and a refund for the 7 days in December which my service has not been fully functional according to the service I pay for. </p> <p>I'm tired of calling your call centre to report my issue. </p> <p> </p>