PL
Phaldie L
1 reviews | Active since Feb 2013
07 Sept 2015, 18:23
No custumer service!
It's been a month almost when I made a complaint on HelloPeter, all I got was an apology and some other sweet words but no action from Telkom at all, its ridiculous in this day and age to be a provider such bad service, setting us back with what we need to do to make things easier for us as customers but no, they just take your money and make empty promises.
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Replies (1)
Telkom's replyOfficial
07 Sept 2015, 19:56Hello Phaldie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM132626 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM132626 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply07 Sept 2015, 19:56
Official
Hello Phaldie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM132626 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM132626 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,