No customer service whats so ever!!!

I went to the Telkom mobile office back in May 2015 for my first fone, after numerous visits to Telkom to check to see if my fone was approved I gave up. and guess what NOONE ever called or least emailed me. in sept my fone gave up and I decided to check on my application only to be told oh the contract was approved but no device I had to wait for an order 7 days. after 7 days I went back only to be told oh we no longer have stock so now u need to wait 3 weeks.now I app**** for a laptop with the Telkom direct store 2weeks ago and guess what no response no fone call or email. I went back on sunday and got a guy who asked o \identify\" the person who assisted me. he was unhelpful not interested at all he told me come back on Monday when the dude is here. I don't even know the guys name. now I went to Telkom direct contact was approved on the 1 feb and I asked which device was n stock and guess what now they have a device but no router on the 4th of feb. I went back on the 7th and the 9th and only given another date, no one fones or emails I have to drive to the shop to unhelpful pple. can you hire a customer service orientated manager whos interested in customers pls. bad service waya"