NO CUSTOMER SERVICE - Telkom ***

<p>My family has WiFi at home with Telkom and one day it decided to go off, Telkom cannot tell us why, we reported it for the first time on the 23rd December 2016 , no one gave us a reference number but they kept saying they are escalating the query. We finally got a reference number on the 4th January 2017 as the consultant admitted there was never an escalation. We are the ones who call everyday, and everyday we are told a technician is coming but no one pitches .. We wanted to have WiFi to save buying data every week but now we are spending more than we pay Telkom buying data individually. On top of all that we will be forced to pay for service we did not receive</p>