No customer service! paying for something that does not work!!no reply or assiatance!!!

Morning

This is now becoming ridiculous! My account has been debited every month for a service that we don’t use. I am going to escalate this matter, the service from Telkom is pathetic.

From: Vencencie, Yasmeen Sent: 10 November 2017 09:57 AM To: 'Mariam Amod (M)' ********** Subject: RE: August deal l You won't believe your eyes!

Good day

As previously stated, please cancel this deal and advise the Telkom LTE not to deduct from my bank. Service out of order since October.

Thanks

Best Regards, Yasmeen Vencencie Materials Planner/ Buyer Office: +27 41 ********** Email: **********

From: Vencencie, Yasmeen Sent: 30 October 2017 10:02 AM To: 'Mariam Amod (M)' ********** Subject: RE: August deal l You won't believe your eyes!

Hi

Please can you advise any further development?

Thanks Yas

From: Vencencie, Yasmeen Sent: 25 October 2017 12:04 PM To: 'Mariam Amod (M)' ********** Subject: RE: August deal l You won't believe your eyes!

Hi Mariam Do you have any feedback regarding this matter?

From: Vencencie, Yasmeen Sent: 09 October 2017 09:40 AM To: 'Mariam Amod (M)' ********** Subject: RE: August deal l You won't believe your eyes!

Below find my ID no:

********** 170086

From: Mariam Amod (M) ********** Sent: 09 October 2017 09:31 AM To: Vencencie, Yasmeen ********** Subject: RE: August deal l You won't believe your eyes!

Good morning Please can I have your identity number so I could track your sale, and resolve this matter because the deal I sent you is 40gig in total and it highly unlikely to be finished by the 10th. Kind regard’s Mariam Amod (M) From: Vencencie, Yasmeen ********** Sent: 09 October 2017 09:25 AM To: Mariam Amod (M) Subject: RE: August deal l You won't believe your eyes! Good day Firstly after deivery to get it working we had issues and we had to take it into the Telkom shop. I am very disappointed with this package, since the 6th of this month we have no data, after contacting Telkom LTE I was advised we have to buy as we have used all our day time data. This is ridiculous we never had this problem with our old ADSL line. Sorry but I want to cancel this deal as it is a rip-off. Please cancel this with immediate effect Thanks Yas Best Regards, Yasmeen Vencencie Materials Planner/ Buyer Office: +27 41 ********** Email: ********** From: Mariam Amod (M) ********** Sent: 22 August 2017 02:48 PM To: Vencencie, Yasmeen ********** Subject: RE: August deal l You won't believe your eyes!