JE
Joel E
1 reviews | Active since Sept 2011
23 Mar 2022, 08:57
No customer service, no fault resolution, not a care in the world.
For nearly 2 months now I have been getting 0.1 to 0.5mbps on Telkom Mobile, in a location that previously got up to 20+mbps
This is LITERALLY 40-200 TIMES SLOWER THAN NORMAL on average!!!!!!
I have called Telkom so many times and to date not a single person has been able to tell me anything except "there's a problem". NO KIDDING Telkom, get your head out your bums and FIX IT!!!!!
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Joel E's updateReviewer Update
28 Mar 2022, 09:55Seems like they've fixed the issue (for now), but sadly still no communication from Telkom. What went wrong and what was done to resolve it? I'd bet nobody knows... Very poor service delivery and communications, not a good way to treat your customers Telkom...
JE
Joel E's update28 Mar 2022, 09:55
Reviewer Update
Seems like they've fixed the issue (for now), but sadly still no communication from Telkom. What went wrong and what was done to resolve it? I'd bet nobody knows... Very poor service delivery and communications, not a good way to treat your customers Telkom...