NO CUSTOMER SERVICE FROM TELKOM SA

Since 7 March I’ve been trying to port my Vodacom number to the Telkom network. I have sent 12 sms between 7 March and 31 May. Thereafter I phoned the call Centre 3 times. They say I must visit the nearest Telkom branch for assistance and if that doesn’t work I must buy a new Telkom SIM card. Whilst on holiday in Joburg I visited the front office in the Mall of Africa. I spoke with a delightful lady called Precious Shaik who agreed to help me if I email proof of residence as well as a copy of ID. This was duly done on 20 June. I have since left Joburg to return home. Since that initial email I have sent a further 10 (11 emails in total). She rep**** once and called me once. Today is 29th June and the porting hasn’t been done. Where to from here!