NO CUSTOMER SERVICE

I am not one to leave reviews let alone bad reviews but to prevent this from happening to someone else I will. Back in the day Telkom was one of the best service providers but as of recently they can't even get your debit orders correct. I told the sales person to please scedule it for the 1st of every month to ensure I will always have money in my account to pay. 4 Months ago Telkom started saying My Debit Order Rejected and now I have to pay fees because it bounced? Every time I checked my bank statement there is no indication that Telkom even TRIED to do my debit order. 4 Times this has happened to me, each time they tell me and apologize and say not next Month it will be sorted out and my debit order will be on the 1st. 4 times I had to pay the fees for THEIR mistake. I decided I had enough and wanted to cancel my contract and settle the amount that is left. Each time I call they tell me they will transfer me to the department that will assist me, where the line just drops. I am sorry to say but i will definitely NOT RECOMMEND Telkom.