No Customer Service Availability ZERO

Worst experience! I have tirelessly tried to enable my data sim, which i requested soft suspend a couple of months ago. 1. Website cant log in. Network fine on my end, but this site keeps timing out, while still trying to connect. 2. On 3rd try, i request an agent help. Again, timeout. 3. On 4th try, i get an agent.. and while waiting forever for system on her side to see to reactivating, times out! No CALLBACK. She has my number! 4. Now on call for 2nd time for 20 mins with their call. One person answered, while i explained and requesting information regarding the contract, she literally transferred it back to the IVR!!! GOSH THIS IS WORST EVER COMPANY TO WORK WITH. THEY ARE LYING ABOUT LOCKDOWN< AS THEY ARE TELECOMS, AN ESSENTIAL SERVICE!