NO Customer Service AT ALL!!

I requested an upgrade on the line speed on 12 June and it was completed only 7 August. (8 weeks later)

In the mean time I relocated and needed a relocation, but could only order that once the first order was closed. So the relocation was ordered on 7 August. I called today 13 August 2 ********** 3 and spoke to Nomsiso at 14:15 who REFUSED to escalate to her manager because this order is apparently within the normal turn around time of 14 working days.!!!! Yet - I have received now two accounts for the services since 21 July - I didn't have ANY service since 14 July!!!

Please note - the relocation is within the same exchange!!!!!