mS
mansoof S

1 reviews | Active since May 2012

19 Dec 2015, 07:57

no customer service and cannot solve my problem

I have an existing prepaid Telkom number . So I took a new contract all I want is my prepaid number to be swapped to the new contract . I've visited 3 stores spoke to ten consultants. Raymond not once after the sale was complete followed up on my request

0
Replies (1)
Telkom
Telkom's reply19 Dec 2015, 12:30
Official
Hello m.safi,

Can you confirm the number you would like to convert to from prepaid to contract.

Your reference number is SM179743

Regards,

Eric
Telkom Social Media Team
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