No Customer service

<p>A week has passed after reporting faulty line, and no response or service. This is our main line that is not working and we are losing patients. After a big struggle we diverted the line to a cellphone nr. Now incoming calls cost us money. We logged several faults and we got reference numbers but still NO response.</p> <p> </p> <p>Unfortunately Telkom has the monopoly and customer service is last in line.</p> <p> </p> <p> </p>