No Customer Service!

I logged a fault on my line, 25th of February, still I am without a working telephone line or ADSL line. I have to phone 10210 every single day, and they actually made an appointment with me for the technician to come out, I waited the entire day for someone to show up, and no one did. They are quick to disconnect services, but when you require customer service for what you actually pay for you get a \expect us when you see us\" attitude from everpat the call centers. I demand a refund on my account, and I want my line restored! Telkom you have ZERO customer service, it's thievery!"