mO
mariza O
1 reviews | Active since Jul 2013
26 May 2015, 09:55
No Customer Service!!
app**** for a business adsl line.. Telkom had a promtion for R499.<br> Have been trying unsuccessfully to get answers to what I have requested as ADSL installed but telephone line number, given doesnt exist!<br> Sales person just doesnt bother to come back to me on the many emails I have sent. I now receive a bill for mobile data, running from 29 April, which i dont even have!! ADSL was installed 4 May 2015!!<br> This service leaves such a bad taste and calling the telkom business line, leaves much to be desired... 35minutes on hold to no avail!!<br> I want this sorted out - Im running a business
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Telkom's replyOfficial
26 May 2015, 13:29Hello mosorio,
Thank you for making contact with us.
We have escalated your query to our Sales Team for assistance and they will contact you with feedback.
Ref SM113412.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
We have escalated your query to our Sales Team for assistance and they will contact you with feedback.
Ref SM113412.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply26 May 2015, 13:29
Official
Hello mosorio,
Thank you for making contact with us.
We have escalated your query to our Sales Team for assistance and they will contact you with feedback.
Ref SM113412.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
We have escalated your query to our Sales Team for assistance and they will contact you with feedback.
Ref SM113412.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***