NO CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!

THE CUSTOMER SERVICE AT THE TELKOM CALL CENTER AND THE SERVICE FROM THEIR COURIER COMPANY IS SHOCKING,WHEN YOU CALL THE CALL CENTER ITY TAKES FOREVER FOR YOUR ACLL TO BE ANSWERED,I CALLED LAST FRIDAY 26/10/2018 TO RFOLLOW UP ON THE DELIVERY OF MY ROUTER AND I WAS TOLD THAT IT WAS SENT BACK TO TELKOM,I CALLED TELKOM AND I WAS TOLD THAT THE ROUTER WILL BE DEELIVERED EITHER ON FRIDAY AFTERNOON OR ON SAT .GUESS WHAT TODAY IS MONDAY AND STILL NOTHING ,THE GUYS FROM VUMATEL HAVE ALREADY BEEN TO MY RESIDANCE THIS MORNING TO INSTAL THE LINE BUT IT IS OF NO USE AS TEHRE IS NO ROUTER.AS I TYPE THIS I HAVE CALLED THE CALL CENTER AND I WAS PIT ON HOLD AS THE LADY I SPOKE TO SAID SHE IS GOING TO CHECK THE NOTES ON HER SYSTEN I HELD ON FOR ALMOST 20 MINUTES AND THEN HUNG UP,I HAVE NOW CALLED BACK AND I HAVE BEE ON THE LINE FOR 18 MINS WAITING FOR SOMEONE TO ANSWER MY CALL,I JUST WANT TO KNOW WHAT THE HELL IS GOING ON WITH MY ROUTER WHEN WILL IT BE DELIVERED TO ME THIS IS SUCH CHIT SERVICE.