No customer service
Our WiFi has been down for over a week. Fault 510CTK160118. ADSL has been down but no one has even contacted us to resolve the problem. No technicians have been and no one has even called.
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Telkom's replyOfficial
02 Mar 2018, 11:32Good day chantelle-finaughty,
We sincerely apologise for the inconvenience and delay in response.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team.
Best regards,
Telkom's reply02 Mar 2018, 11:32
Official
Good day chantelle-finaughty,
We sincerely apologise for the inconvenience and delay in response.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team.
Best regards,