NO CUSTOMER SERVICE

So I app**** for a phone contract more than a month ago, no response, no call back, nothing from Telkom Mobile, today I miss a call and get a text saying they have been trying to get a hold of me and I should get in touch with them on a number. I try that, get through to an agent and the first one hangs up, call again, they hang up again, third time around I get through to a lady called Kgomotso who took my query and advised that she is not in that particular department and would NEED to transfer me through to the sales team, I nicely ask her to kindly transfer me warmly as i had been holding on for too long and do not want to get lost in the transfer. She says she will, i hold on for over 5-7 minutes, she comes back to me and says that she is going to be forced to transfer me blindly as she had been holding on for too long as well, I ask her what would happen to me because my experience thus far was not pleasant she says that I NEED to understand that she is not in the sales team and cant do anything. Ask her to call me back once she gets through to someone and she says she cant make outbound calls, I asked her to transfer me and guess what happened? I GOT CUT OFF!!!! ATROCIOUS