No Customer Satisfaction or Concern

I have a major issue with Telkom as they are acting in bad faith. Since the 18 November 2021 I have been in contact with them regarding customer number ***. I sent several emails and also responded via Messenger as I was asked to. No communication was ever made to me directly or in person from Telkom. Despite the problem lying squarely in their court they have the audacity of sending a letter of demand to my gate stating that they have made several attempts to make payment. This after almost two months of me pushing to get hold of somebody to discuss the issue. I am now tired of chasing after them so I will just wait until Telkom unbusys itself and get someone to call me and resolve this problem. Please Telkom where is the Customer Service? You are in the business of service!!!