NO CUSTOMER CARE! NO SERVICE!

<p>Beginning of January 2017 my residential line was dead. First though the phone packed up, and the 17th bought a new phone. It wasn't the phone. Reported line on the 17th of January. To date, not ONE call or email to explain what the problem is! I've reported the issue online, sent email and contacted Telkom on Fb. Nothing! BUT worse; even with NO service, I got both statements for Jan and Feb without fail! January was paid, as I was still full of hope. Feb I refused to pay. I want my money back, Telkom!!!!</p>