No coverage, LTE - No assistance

<p> </p> <p>I purchased the Telkom deal of the month for October online. I was never advised that i would not have any coverage. On delivery the router did not work as it had no coverage. After 4 weeks of continuos phone calls to Telkom a technician arrived and advised me to do a sim swap. The next day i travelled to town and did the sim swap, much to my disapointment this did not work. Again i started calling Telkom between once and twice a week. I have been told every week that the matter has been escalated and i will get feedback within 72 hours. Two months later i have never been called!</p> <p>Three weeks ago i advised Telkom that they must take the system back as i am not interested and i am not getting any assistnace. Again i was advied that i would be contacted, off course this has not happened.</p> <p> </p> <p>This has been the worst service i have received for any product! I have incurred additional costs (travel, unpaid leave, etc) as well as being charged for a product taht does not work. </p> <p>Case number: ********** 0</p> <p> </p> <p>I would advise anyone to not use telkom as there after sales service is **********!</p>